Terms of Service

Last updated: 24 July 2026

These terms are the agreement between you and On-Off Group UK Ltd for the use of On-Off Academy. By subscribing to or using Academy, you agree to them. Please read them alongside our Privacy Policy.

1. Who we are

On-Off Academy is provided by On-Off Group UK Ltd (“we”, “us”), registered in England and Wales, company number [company registration number], registered office [registered address]. “You” means the business or person that holds the account.

2. The service

Academy lets you assign short courses to your team, build your own courses from your material with AI assistance, and track who has completed them. We may add, change or remove features over time to improve the service.

3. Your account

• You must give accurate details and keep your login secure. You are responsible for what happens under your account.
• Academy is for business use by people aged 16 or over. It is not for personal use by consumers or by children.
• You are responsible for the people you invite as admins or add as learners, and for their use of the service.

4. Plans, billing and cancellation

• Paid plans are billed in advance, monthly or yearly, in the currency shown at checkout, through our payment provider Stripe. Prices are shown on our pricing page and may change; we will give notice of changes to your renewal price.
• Your subscription renews automatically until you cancel. You can cancel at any time from your billing settings; your plan then remains active until the end of the period you have paid for, and is not renewed.
• Upgrades take effect immediately and are charged pro-rata for the remainder of the current period. Downgrades take effect at the next renewal.
• Except where the law requires otherwise, payments already made are non-refundable. If you believe you have been charged in error, contact us and we will put it right.
• Each plan includes an allowance for professionally narrated courses per year, described on the pricing page. Your course library is not limited; the allowance applies to producing narration.

5. Your content

• You keep ownership of the material you upload and the courses you create (“your content”). You grant us the licence needed to host, process and display it in order to provide the service, including sending it to the AI and narration providers described in our Privacy Policy.
• You confirm you have the right to use the material you upload, and that processing your staff’s personal data through Academy is lawful. In respect of your staff’s data, you are the data controller and we are your processor.
• You must not upload material that is unlawful, infringes someone else’s rights, or contains sensitive personal data you have no basis to process.

6. AI-generated courses

Academy uses AI to draft courses from your material. AI output can be inaccurate or incomplete. You are responsible for reviewing and editing every course before you publish it to your team, and for the accuracy of what you publish. We do not warrant that AI-generated content is correct, complete or fit for a particular purpose.

7. Acceptable use

You agree not to: use Academy for anything unlawful; upload harmful or infringing content; attempt to break, overload, probe or circumvent the security of the service; resell or provide the service to third parties outside your own organisation without our agreement; or use it to build a competing product.

8. Availability

We work to keep Academy available and reliable, but we do not guarantee it will be uninterrupted or error-free. We may carry out maintenance, and may suspend access where necessary to protect the service or comply with the law. Where practical we will give notice of planned downtime.

9. Intellectual property

We own the Academy platform, its software, design, and the ready-made course library, which we license to you for use during your subscription. You own your content. Neither party takes ownership of the other’s intellectual property.

10. Warranties and liability

The service is provided “as is”. To the fullest extent permitted by law, we exclude implied warranties. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability to you in any 12-month period is limited to the amount you paid us for the service in that period. We are not liable for indirect or consequential loss, or for loss of profits, data or goodwill. [The liability and warranty terms in this section should be reviewed and set by your legal adviser for your jurisdiction and customers.]

11. Data protection

How we handle personal data is set out in our Privacy Policy. Where we process your staff’s personal data on your behalf, we do so as your processor under a data processing agreement, available on request.

12. Suspension and termination

You may stop using Academy and cancel at any time. We may suspend or end your access if you seriously or repeatedly breach these terms, if payment fails and is not resolved, or if we are required to by law. On termination, you can export your data for a reasonable period before it is deleted, as described in the Privacy Policy.

13. Changes to these terms

We may update these terms. For significant changes we will give account holders reasonable notice by email. Continuing to use Academy after a change means you accept the updated terms.

14. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts. [Confirm the governing law and jurisdiction with your adviser, given where you and your customers are based.]

15. Contact

On-Off Group UK Ltd · [registered address] · hello@onoffgroup.com